Service
Website maintenance and support
Updates, backups, security checks and quick fixes for WordPress, WooCommerce, Shopify and custom websites, so your site keeps working while you run your business.
Why maintenance matters
Most websites don't break all at once. A plugin update clashes with the theme. A contact form quietly stops sending. The SSL certificate expires on a Sunday.
Maintenance is about catching these things before your customers do, and having someone to call when you need a change made.
What's included
- Plugin, theme and core updates, tested so they don't break anything
- Regular offsite backups, and restores if something goes wrong
- Uptime and security monitoring, malware scans and login protection
- Speed checks, and fixes when pages start to slow down
- Small content changes: new banners, prices, team members or pages
- Help with domain renewals, SSL and email problems
- A short monthly note on what was done
How it works
- Health checkI review your site's setup, plugins, security and speed, and list anything risky.
- Fix the urgent thingsOutdated software, missing backups or security gaps are sorted out first.
- Monthly routineUpdates, backups, monitoring and your change requests, handled every month.
- Simple reportingA brief summary each month, so you always know the state of your website.
Emergency fixes
If your website goes down or gets hacked and you're not on a maintenance plan, you can still contact me.
I'll tell you quickly whether I can help and what's involved, before any work starts.
Common questions
Do you maintain websites you didn't build?
Yes. I start with a health check to understand how the site is put together, and fix anything risky before taking it on.
How does the maintenance plan work?
It's usually a monthly retainer. The exact scope depends on your site and how often you need changes, and we agree it in writing before we start.
How quickly do you respond to problems?
I reply to messages within 4 hours. Urgent issues like a site that's down are handled first.
How do we get started?
Send me your website address. I'll take a quick look and suggest what it needs.



